Spartopin Sales Policy

Effective Date: November 27, 2024

Welcome to Spartopin! We are committed to offering a seamless and enjoyable shopping experience for all our customers. Whether you’re an art enthusiast or simply looking to transform your living space, Spartopin provides a wide range of stunning artworks to suit every taste. Below is our comprehensive sales policy, outlining the terms and conditions governing purchases made through our website, spartopin.com.

1. Products and Availability

At Spartopin, we offer a broad selection of artwork, ranging from digital prints to custom-designed pieces, and we strive to keep our inventory up to date. However, due to the nature of our business, certain pieces may be limited edition or sold out. In such cases, you will be notified promptly via email and offered alternatives or a full refund.

  • Product Categories: Digital Prints, Canvas Art, Framed Artwork, Limited Edition Pieces, Custom Artwork
  • Product Descriptions: We provide detailed descriptions of each artwork, including size, materials used, framing options, and pricing. It is the customer’s responsibility to review these details before completing a purchase.

2. Pricing

All prices are listed in U.S. Dollars (USD). Prices may vary depending on the size, style, and framing options of the artwork. Spartopin reserves the right to change prices at any time. Any changes to pricing will be reflected on the website before the customer places an order. Taxes, shipping, and handling fees will be calculated during checkout.

  • Special Offers: From time to time, Spartopin may offer discounts, promotions, or limited-time sales. These will be clearly displayed on our website or communicated through email newsletters. Please note that discounts cannot be applied retroactively to past orders.

3. Order Process

To make a purchase, follow these simple steps:

  1. Browse Our Collection: Explore our extensive collection of artwork on the website, spartopin.com. Use the search feature or browse by category.
  2. Select Your Product: Once you find an artwork you wish to purchase, click on the product for more details. Select the desired size, frame, and quantity (if applicable).
  3. Add to Cart: After selecting your options, click “Add to Cart.” You can continue shopping or proceed to checkout.
  4. Proceed to Checkout: Review your order, provide shipping details, and select your preferred payment method.
  5. Confirm and Pay: After reviewing your order, click “Confirm Order” to complete the purchase.

Once your order is confirmed, you will receive an email with your order summary and expected delivery details.

4. Payment Methods

Spartopin accepts a variety of payment methods, including:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: A secure, widely-used payment option
  • Gift Cards: Spartopin gift cards can be used for any purchase on the website

Payments are processed securely through our payment gateway. Spartopin does not store your payment details, ensuring your personal information is protected.

5. Shipping and Delivery

We offer reliable shipping to locations across the United States and internationally. Shipping costs will vary based on the size of the artwork and the destination. Shipping fees will be calculated at checkout.

  • Processing Time: Orders are typically processed within 2-3 business days. During peak times, such as holidays or promotional sales, processing may take a bit longer.
  • Shipping Time: Standard shipping within the U.S. typically takes 5-7 business days. International shipping times may vary depending on the destination.
  • Tracking: Once your order ships, you will receive a tracking number to monitor the status of your delivery.

If you have any concerns regarding delivery, please contact our customer support team at [email protected].

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your artwork, we offer a 30-day return policy from the date of delivery. To be eligible for a return or exchange:

  • The artwork must be in its original, undamaged condition.
  • You must contact our customer service team within 30 days of receiving your order to initiate the return process.
  • Returns are subject to a restocking fee depending on the item, especially for custom artwork.

Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure the safe return of the item.

Refunds: Refunds will be processed to the original payment method within 10 business days of receiving the returned item. Shipping charges are non-refundable.

7. Customer Support

If you have any questions or concerns, our dedicated customer support team is here to assist you. You can reach us via:

  • Email: [email protected]
  • Phone: (570) 398-1291
  • Mailing Address: 316 Campbell St, Jersey Shore, Pennsylvania

We are available Monday to Friday, from 9:00 AM to 5:00 PM EST. Our team is happy to assist with order inquiries, returns, exchanges, or any other questions you may have.

8. Privacy Policy

At Spartopin, your privacy is our priority. We collect personal information only for the purpose of processing your orders and improving your shopping experience. Your information will never be shared with third parties unless required by law or as necessary to fulfill your order (e.g., shipping carriers). For more information, please read our Privacy Policy.

Spartopin Contact Information

We value your feedback and are always here to help. Reach us through the following:

  • Hotline: (570) 398-1291
  • Email: [email protected]
  • Website: www.spartopin.com
  • Address: 316 Campbell St, Jersey Shore, Pennsylvania

We appreciate your support and look forward to bringing beautiful artwork into your home.