Spartopin Privacy Policy

Effective Date: November 27, 2024

At Spartopin, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, spartopin.com, and interact with our services. By using our website and making purchases, you consent to the practices described in this Privacy Policy.

Please take the time to read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect various types of information to provide a better experience for you, including:

1.1 Personal Information

When you create an account, place an order, or contact us, we may collect the following personal details:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (e.g., credit card number, billing address)

1.2 Non-Personal Information

We may collect non-personal information that helps us improve our website and services. This can include:

  • Device information (e.g., browser type, operating system, device model)
  • Usage data (e.g., pages viewed, time spent on the site, click-through rates)
  • IP address (used for diagnosing issues with our server, managing our website, and monitoring site traffic)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, analyze site usage, and offer personalized content. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of certain parts of the site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Order Fulfillment

  • To process and complete your orders (including payment, shipping, and customer support).
  • To communicate with you about your order status, including confirmation, shipment tracking, and delivery updates.

2.2 Customer Service

  • To respond to inquiries, complaints, or requests for support.
  • To improve our customer service by understanding your needs and preferences.

2.3 Marketing and Promotions

  • To send you promotional emails or newsletters (if you opt in) about new products, special offers, or events.
  • To personalize your experience on our website by providing tailored recommendations and advertisements based on your browsing history and preferences.

You can opt-out of marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at info@spartopin.com.

2.4 Site Improvement

  • To improve the functionality and content of our website based on user feedback and usage patterns.
  • To track the effectiveness of our marketing campaigns and understand user behavior on our site.

2.5 Legal Compliance and Protection

  • To comply with legal obligations or to protect our rights, property, and safety, or the rights, property, and safety of our users, employees, and others.

3. How We Share Your Information

We are committed to keeping your information private and will only share your personal data in the following circumstances:

3.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in the operation of our business, such as:

  • Payment processors (e.g., credit card companies, PayPal)
  • Shipping and logistics companies (e.g., FedEx, UPS)
  • Email marketing services (e.g., Mailchimp)

These third parties are obligated to protect your personal information and use it only for the purposes for which it was provided.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal data may be transferred to the new owner. We will notify you of any such change through email or a prominent notice on our website.

3.3 Legal Compliance

We may disclose your personal information if required by law or if we believe in good faith that such action is necessary to:

  • Comply with a legal obligation (e.g., a subpoena, court order)
  • Protect our rights, property, or safety, or that of others
  • Investigate fraud, abuse, or illegal activities

4. Data Security

We take the security of your personal information seriously and use industry-standard security measures to protect it. This includes the use of SSL encryption (Secure Socket Layer) for secure transactions, as well as encryption for sensitive data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We also restrict access to your personal data to employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. They are bound by confidentiality obligations and may be subject to discipline or termination if they fail to meet these obligations.

5. Your Rights and Choices

5.1 Access and Update Your Information

You have the right to access, correct, update, or delete your personal information. You can do so by logging into your account on our website or by contacting us at info@spartopin.com.

5.2 Opting Out of Marketing Communications

If you no longer wish to receive promotional emails from us, you can unsubscribe by clicking the “unsubscribe” link in any marketing email we send, or by contacting us directly.

5.3 Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5.4 Data Subject Rights (For EU Residents)

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your personal data
  • Object to or restrict the processing of your data
  • Request data portability (where applicable)

To exercise these rights, please contact us at info@spartopin.com. We will respond to your request within the timeframe required by law.

6. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Spartopin. We are not responsible for the content, privacy policies, or practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Spartopin does not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible. If you believe that we may have collected information from a child under 18, please contact us at info@spartopin.com.

8. Changes to This Privacy Policy

Spartopin reserves the right to update or modify this Privacy Policy at any time. When we make significant changes to this policy, we will notify you by posting an updated version on our website. The “Effective Date” at the top of this page will indicate the date the policy was last revised. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of those changes.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

  • Email: info@spartopin.com
  • Phone: (570) 398-1291
  • Mailing Address: 316 Campbell St, Jersey Shore, Pennsylvania
  • Website: https://spartopin.com/